Delivery & Installation Information

Play N’ Learn will deliver and/or install any purchased playset, trampoline or basketball goal to anywhere in Maryland, Virginia or Washington D.C. Prices may vary depending on the actual system purchased, and will carry additional charges if address is not within 40 miles from any of our store locations.

Call 1-800-22-SWING (227-9464) for delivery and installation prices.

Shipping Information

UPS Shipping available for certain items. Call Play N’ Learn at 1-800-22-SWING (227-9464) for all pricing information.

Sales Policies


A minimum deposit of 50% is required on all orders.

Play N’ Learn will do a pre-authorization two business days prior to the scheduled work date for the remaining balance of an order using the credit card on file. (The credit card will not be charged until product is delivered and/or installed.)  If the credit card is declined, the work cannot be done and will be rescheduled unless other form of payment is presented prior to scheduled appointment time.  Pre-authorization will be voided if check or cash is presented for final payment.

Payment terms on all orders are C.O.D.  No exceptions.  If deposit is made by credit card, the balance will be automatically charged to that same account immediately following delivery and/or installation if no other payment method is presented or noted.

Customer has the right to cancel this order and receive a full refund if cancelled with greater than 5 day’s notice of a scheduled delivery and/or installation date. There will be a 10% restocking charge if cancelled less than 5 days before scheduled delivery/installation date.  There will be a 30% restocking charge plus labor for any cancelled orders within 14 days of receipt of merchandise.

If Play N’ Learn, Inc. is not able to complete a scheduled delivery due to customer not being home (unless previous arrangements were made), cannot enter yard/area, placement of product is not clearly marked, or the inability to pay COD, customer understands a $149.00 charge will be assessed for a return trip fee.

If after delivery, customer should find any damage to merchandise, customer must report it to Play N’ Learn within 5 business days in order to receive free service.

Errors in pricing or arithmetic are subject to correction.

Subject to normal use, Play N’ Learn, Inc. warrants to the original purchaser to repair or replace at our option, defective merchandise for a period of 90 days, beginning the date merchandise is received.  This warranty will include installation of replacement parts provided original installation was done by Play N’ Learn, Inc.  After the 90 day period, Play N’ Learn, Inc. will replace any parts covered under manufacturer’s warranty, however a minimum service charge of $149.00 will be charged for labor.  The standard labor rate of $149.00 is for the first 30 minutes of service and $90.00 each additional 30 minutes will apply.

For in-ground basketball goals, the spoilage (dirt from digging anchor) will be left onsite.  Customer may provide containers (wheelbarrow, trash can, etc) for installers to place dirt if desired.  We will need access to water to mix concrete.  Basketball goal install fees are based on digging through natural ground.  Installing through concrete, asphalt, etc requires advance notice and will incur additional charges.

Although Redwood and Cedar are characterized by minimum warping and checking, wooden playsets will show distortion, as well as seasoning checks and/or cracks.  These are natural characteristics of wood and in no way should affect the structural integrity of the play set.  Seasonal checks and surface cracks not resulting in structural failure are not covered under warranty.

Purchaser should plan where merchandise is to be installed prior to installer’s arrival. All play area sites are assumed to be level.  Play N’ Learn, Inc. reserves the right to charge additionally for leveling and grading at the standard labor rate, see above.  We offer extended pieces to accommodate for unlevel installation sites, additional charges will apply if extended pieces are used.

It is the purchaser’s responsibility to ensure that the play area is safe and free of any potential hazards.  An impact resistant surface is recommended with the use of any playground equipment, which customer may install before or after installation.  All play activity should be adult supervised.

Play N’ Learn, Inc. reserves the right to discontinue, substitute or completely change designs and specifications with either equal or superior quality materials and to ship the improved products when changes have been made.

These Terms and Conditions are subject to change.

If Coming to Play

Play N’ Learn, Inc. offers Pay to Play and Free Play during certain times as a fun and carefree activity to its customers and local parents. While it is a very safe environment, the children must be supervised at all times while playing in the showroom. I understand that participation in Play N’ Learn activities is risky, and that risks of injury include, without limitation, scrapes, bruises, cuts, and even more serious injuries, and I fully accept and agree to assume all of these risks (including risks arising from the negligence of other participants), for myself and my child or ward. With the full understanding of the risks stated above I, for myself and my child or ward, hereby release, hold harmless Play N’ Learn, Inc., and the owners, officers, directors and managers of such entities, and their heirs, successors and assigns, in connection with the participation of myself, my child or my ward in activities at this Play N’ Learn facility. I agree and understand that this agreement is binding on myself, my child or ward, and the heirs, successors and assigns of myself and my child or ward. I certify that I am the legal parent or guardian of t he child for whom I am signing or, if I am not the parent or legal guardian of the child, that I have the express permission of the child’s legal parent or guardian.