> Parties > Frequently Asked Questions

Birthday Party FAQ

What do you provide?

Play N’ Learn has a party room that has seating for up to 20 children. We provide tablecloths, paper napkins, cups, plastic ware, cake cutter, paper plates, etc, in basic primary colors. Food, Drink and Ice are NOT provided.

Balloon themed plates and napkins in primary colors
Actual design may vary.

Can I bring my own supplies/decorations?

Absolutely! If you have a special theme you are welcome to bring your own paper products.Even if you use ours, you are welcome to bring balloons, banners, etc.

Is there a reliable delivery place to order food for my party?

For the Columbia store, we recommend Roma’s Pizza and Subs.
In Chantilly we recommend Paisano's Pizza.

What can we NOT bring?

Please refrain from any activities or items that contain glitter, confetti or other products that may stain or damage the showroom floor or merchandise. Please have courtesy for all our guests by helping keep our facility clean.

What type of deposit is required to reserve a party?

We require payment in full at time of reservation.

Are deposits refundable if I cancel my party?

Deposits are fully refundable if a cancellation is made more than 14 days in advance of the scheduled party. Deposits for parties cancelled 4-14 days before the party are refunded as 100% store credit. Parties cancelled within 72 hours of party will receive 50% store credit. (11/6/17)

May I come visit to see the facility before booking a party?

Absolutely! Come any time during our normal showroom hours and we will be happy to show you around.

How early may we arrive to set up?

You may arrive up to 30 minutes prior to your scheduled party to set up, place cake in fridge, carry in drinks, etc.

Will there be staff to help with the party?

Each birthday party will have a party coordinator to help make sure things run smoothly, to assist with setting up the party room, assist with clean-up, answer any questions, etc. Hosts are responsible for serving food/drink as well as supervision of guests.

What is required of the party guests?

A waiver will need to be completed for every child attending the party. It may be filled out ahead of time with the link below. Guests may also fill one out at the store when they arrive.

Complete Waiver

What if there are more than 18 children?

The party prices shown are for parties of up to 18 children. In both Columbia and Chantilly we can accommodate up to a maximum 20 children. $8 per child will be charged to the credit card used for booking for additional children, on the day of the party. Children under 12 months and adults are welcome and are not counted in the total.

Will there be other families in the showroom during my party?

Yes, please expect that there will be some people here to shop or to pay for play. The amount of people varies depending on the time of year and the weather. Parties overlap by 1 hour.

Q. May I have a small birthday party by buying a lot of open play tickets?
No, all birthday parties, small or large, must be properly scheduled in advance.

Q. Are you an indoor or outdoor playground?

We are an indoor playground.

Please chat with us if you have any additional questions.